{"id":255,"date":"2025-12-19T10:08:54","date_gmt":"2025-12-19T10:08:54","guid":{"rendered":"https:\/\/ignite.trithucmoi.us\/?p=255"},"modified":"2025-12-19T10:08:54","modified_gmt":"2025-12-19T10:08:54","slug":"vien-ignite-khao-sat-he-thong-dich-vu-hanh-chinh-cong-tai-ha-noi","status":"publish","type":"post","link":"https:\/\/ignitein.org\/en\/vien-ignite-khao-sat-he-thong-dich-vu-hanh-chinh-cong-tai-ha-noi\/","title":{"rendered":"IGNITE Institute Conducts Survey of Public Administrative Service System in Hanoi\u00a0"},"content":{"rendered":"<p class=\"translation-block\">On October 20, 2025, the delegation from the <strong>IGNITE Institute <\/strong>conducted a survey and working session at <strong>the Hanoi Public Administrative Service Center.<\/strong> The delegation was welcomed by Mr. Cu Ngoc Trang \u2013 Director of the Center, along with key specialized officers.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1024\" src=\"https:\/\/ignite.trithucmoi.us\/wp-content\/uploads\/2025\/12\/IMG_4510-1-768x1024.jpg\" alt=\"\" class=\"wp-image-256\" srcset=\"https:\/\/ignitein.org\/wp-content\/uploads\/2025\/12\/IMG_4510-1-768x1024.jpg 768w, https:\/\/ignitein.org\/wp-content\/uploads\/2025\/12\/IMG_4510-1-225x300.jpg 225w, https:\/\/ignitein.org\/wp-content\/uploads\/2025\/12\/IMG_4510-1-1152x1536.jpg 1152w, https:\/\/ignitein.org\/wp-content\/uploads\/2025\/12\/IMG_4510-1-1536x2048.jpg 1536w, https:\/\/ignitein.org\/wp-content\/uploads\/2025\/12\/IMG_4510-1-9x12.jpg 9w, https:\/\/ignitein.org\/wp-content\/uploads\/2025\/12\/IMG_4510-1-scaled.jpg 1920w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"translation-block\">During the working session, both parties engaged in in-depth discussions regarding the<strong> \u201creception \u2013 processing \u2013 return\u201d workflow of administrative dossiers<\/strong>, as well as digitization solutions aimed at enhancing operational efficiency, shortening processing times, and improving service quality for citizens and businesses.<\/p>\n\n\n\n<p class=\"translation-block\">The IGNITE Institute delegation also conducted a field survey of actual operations, examining management models and technology applications in administrative reform, specifically focusing on platforms serving digital transformation and open data \u2013 key elements in the process of building a digital government for Hanoi Capital.<\/p>\n\n\n\n<p class=\"translation-block\">Within the framework of the session, the IGNITE Institute introduced the \u201cAI Civil Service Assistant\u201d solution \u2013 an artificial intelligence application designed to support officers in looking up, synthesizing, and processing administrative information, aiming to enhance management capacity and reduce manual workload.<\/p>\n\n\n\n<p class=\"translation-block\">Both sides exchanged open and constructive views, acknowledging significant potential for cooperation in applying AI technology to administrative reform and public governance. This is regarded as a vital step in promoting comprehensive digital transformation, contributing to elevating the quality of public services and the operational effectiveness of the state administrative apparatus.<\/p>\n\n\n\n<p class=\"translation-block\">The working session between the IGNITE Institute and the Hanoi Public Administrative Service Center took place in <strong>a professional, open, and cooperative atmosphere, opening up numerous directions for research and practical implementation<\/strong> in the near future.<\/p>","protected":false},"excerpt":{"rendered":"<p>Ng\u00e0y 20\/10\/2025, \u0111o\u00e0n c\u00f4ng t\u00e1c c\u1ee7a Vi\u1ec7n IGNITE \u0111\u00e3 c\u00f3 bu\u1ed5i kh\u1ea3o s\u00e1t v\u00e0 l\u00e0m vi\u1ec7c t\u1ea1i Trung t\u00e2m Ph\u1ee5c v\u1ee5 H\u00e0nh ch\u00ednh c\u00f4ng Th\u00e0nh&hellip;<\/p>","protected":false},"author":1,"featured_media":256,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-255","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tin-tuc"],"_links":{"self":[{"href":"https:\/\/ignitein.org\/en\/wp-json\/wp\/v2\/posts\/255","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ignitein.org\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ignitein.org\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ignitein.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ignitein.org\/en\/wp-json\/wp\/v2\/comments?post=255"}],"version-history":[{"count":1,"href":"https:\/\/ignitein.org\/en\/wp-json\/wp\/v2\/posts\/255\/revisions"}],"predecessor-version":[{"id":257,"href":"https:\/\/ignitein.org\/en\/wp-json\/wp\/v2\/posts\/255\/revisions\/257"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ignitein.org\/en\/wp-json\/wp\/v2\/media\/256"}],"wp:attachment":[{"href":"https:\/\/ignitein.org\/en\/wp-json\/wp\/v2\/media?parent=255"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ignitein.org\/en\/wp-json\/wp\/v2\/categories?post=255"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ignitein.org\/en\/wp-json\/wp\/v2\/tags?post=255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}